Job description

We are Papaya Play, a group of publishing experts at Vertigo Games, motivated by our dedication to enhancing player experiences. Being gamers ourselves, we work with developers who share our dedication to constantly improving games and services. If you’re eager to directly influence the quality of our players’ adventures on Papaya Play, this is where you belong!

Key Responsibilities:

• Developer Communication: Maintain clear and organized communication with developers, ensuring they have the necessary information to address issues and implement improvements promptly.
• Issue Identification and QA Reporting: Identify, validate, and document game issues with reproduction steps for quick fixes.
• Community Management: Handle website and SNS postings, respond to user feedback, manage community events, and oversee moderators for smooth and engaging community interactions.
• Event and Sales Idea Management: Gather ideas for new events and sales, organize them into assigned templates with clear and detailed descriptions for developers.
• Managerial Collaboration: Efficiently update the manager on work progress.

Requirements:

• Strong organizational skills are essential for coordinating between teams and tracking progress effectively.
• Effective communication skills to gather essential information from team members who suggest events and sales ideas, or report issues to thoroughly comprehend the proposed concepts for developers and other relevant teams.
• Excel Expertise: Demonstrated proficiency in data organization and manipulation within Excel.
• Strong QA Skills: Keen eye for detail in identifying and verifying in-game issues, along with excellent report writing skills.
• Discord Savviness: Comfortable with Discord and capable of utilizing Discord coding for seamless post management.
• Prioritization and Multitasking: Ability to align tasks based on priority discussions with team leaders while juggling multiple responsibilities.
• Language Skills (Bonus): Other language fluency is a plus.

Pay: $18.00-$25.00 per hour

Benefits:

• Dental care
• Extended health care
• Paid time off

Education:

• Secondary School (preferred)

Work Location: Hybrid remote in Port Moody